GoVJ does not need your private data!

GoVJ does not collect or store your personally identifiable data from the app on a server, or send any personally identifiable data to any third party.

GoVJ uses privacy-first analytics (TelemetryDeck, detailed below) to support feature development for the app.

Non-application data that GoVJ uses is orientated around user support, and application quality assurance. This is detailed below.

Email feedback

Emails sent to GoVJ for support are processed via a service called ZenDesk.

These are stored on Zendesk's servers, and are subject to ZenDesk privacy policy. This is currently available at https://www.zendesk.com/company/customers-partners/privacy-policy (23rd September 2018).

Email support information is used only to provide support and respond to any software issues. Support emails are not used by GoVJ for marketing purposes.

TelemetryDeck analytics and data

GoVJ uses TelemetryDeck for app analytics.

Any data that is transmitted to the analytics server consists of the following:

An anonymized user identifier. The identifier is constant for each app install but cannot be traced back to any personally identifiable information.

An action taken, such as "App Launched" or "Settings Opened". These actions are defined by GoVJ's developer.

A time stamp when the action was taken.

Device metadata, namely platform, system version, app version, build number, if the build was downloaded via App Store or TestFlight, and the device model type (i.e. iPhone X, iPad Air, or iPhone 12). Additional metadata as defined by the developer, such as "Number of Items in the Database" or "Setting X is enabled". IP addresses are never stored on the TelemetryDeck Server, neither in the database, nor in any log files, nor at any other place.

The meta data GoVJ sends for these analytics is as follows:

Whether it is the first time the app has been launched

Which screen the user has seen (Help screen, Settings screen, etc)

Which effect has been used

Which app has been selected in the "More Apps" section

Whether the use has visited the unlock pro section

Whether the user unlocking pro is a monthly subscriber, annual subscriber, life time purchaser, or GoVJ 1 purchaser

 

Apple analytics and data

GoVJ uses Apple App store analytics in order to record sales volumes, user opt-in analytics, and crash reporting information.

This information is provided via Apple's AppStore Connect service, and does not identify individual users.

Consent

By using GoVJ, you consent to this privacy policy.

Contact

For any further questions or feedback on this privacy policy, please contact David Wood, at lightbeamapps@gmail.com